This item includes downloadable canvases for teams to print and work from. It includes the Stage 4 facilitation canvases for the Goals, Objectives, and Measures exercise and Customer Journey Map. Each item measures 24″ x 36″ in size to be printed on plotter paper.
The Goals, Objectives, and Measures (GOM) canvas is designed to help teams plan and strategize what to achieve, how, and when.
The Customer Journey Map canvas is a tool to help teams understand the customer lifecycle and where customers interact with your brand. This canvas is designed to guide you through mapping the customer journey and identifying which touchpoints, systems, and interactions your customers will have and when.